Where is my order?
Once your order has been dispatched, we'll send you tracking details where available. If you need a hand, just drop us an email.
How long will delivery take?
Some TEAM. products are made after you order them, so delivery can take a little longer than an item sitting on a warehouse shelf.
You'll find our estimated delivery times in our Shipping & Delivery Policy and at checkout.
Why have my items arrived separately?
We work with different production and fulfilment partners. This means your order might arrive in more than one parcel.
Can I return something?
Yes. Most online purchases can be returned under our 14-day cancellation policy.
Take a look at our Returns & Refunds Policy for all the details.
What if my order arrives damaged?
Oh no! Please email us with your order number and, if possible, a photograph of the problem. We'll help get it sorted.
Can I change my order?
Contact us as soon as possible. Once production or dispatch has started, changes may not be possible.
How do I get 10% off my first order?
Sign up to our newsletter to receive your welcome offer, subject to the promotion's terms.
You'll also be first to hear about new drops, fresh finds and all things TEAM.
How do I contact TEAM.?
Email us at amyroberton@icloud.com We're always happy to help.